Caribe by Faranda Grand Hotel’s Reviews, Cartagena

The staff was attentive, happy and pleasant:)

NA

Staff were great in person but not helpful or reliable over email

Only complaint is that people put their towels on the pool chairs early in the morning then go out for breakfast or lunch or back to their room effectively reserving the chair for the whole day. When someone is not using the pool chair, after 30 minutes the pool attendant should remove their towels and make the chairs available to other guests. The hotel should also post signs and give notice to guests that if they are not using the pool chairs they should remove their personal belongings so other guests can enjoy the facilities too!

El Hotel Caribe son recuerdos hermosos de mi infancia, siempre ha sido y será un lugar maravilloso. La atención del personal es único, de verdad sientes el compromiso que tienen con el huésped. Fue el fin de semana de nuestra noche de bodas y desde el primer momento, fue una estancia muy agradable y acogedora. Con el mayor gusto regresaría una y otra vez.

This was our second visit and its become so memorable we hope to set up an annual tradition to stay with you and visit Cartagena if we can make it more affordable. We are absolutely in love with the hotel, its staff and service and location. We hope we can visit again next year.

{ Respuesta del hotel Dear Sir: We are very glad to receive your kind comments, it is an honor to attend you once again also it will be if you decide to visit Cartagena next year. You make us to much happy sharing your lovely experience in our propety.
Thank you for your time sending your comments.

Estuvimos un fin de semana con mi familia y la atención estuvo excelente. Gracias

{ Respuesta del hotel Agradecemos sus amables comentarios, nos complace que haya disfrutado en familia y esperamos tener el gusto de atenderle en una nueva oportunidad.

This is my third time at the Hotel Caribe and me and my wife's second time. We love this hotel!

{ Respuesta del hotel Thank you for your kind comments, for chosing us as your house in Cartagena. It will be very nice to attend you once again.

Muy bueno todo.

{ Respuesta del hotel Gracias por preferirnos y por sus amables comentarios. Esperamos atenderle de nuevo!

Todo perfecto, solamente al Tucán lo vi algo triste, no se le puede poner su pareja?

{ Respuesta del hotel Gracias por sus amables comentarios, le contamos que estamos esperando la pareja del Tucán, ya tenemos la del Guacamayo.
Esperamos que nos visite de nuevo!